FAQ's

Deliveries

Q.How much is your delivery charge?
A.£4.95

Q. Q.What are your delivery days?
A.Wednesdays and Fridays

Q. What happens if I’m not in when you deliver?
A.(a) When ordering you can give instructions for your parcel to be left if you are out. e.g. Please leave
 in Porch.
 (b) If no instructions have been given the courier will leave you a card to telephone them to
 re-arrange delivery.

Stand 41, Borough Market

Q.What are your stall opening times at Borough Market?
A.Friday 10 a.m. until 6 p.m. Saturday 8 a.m. until 5 p.m.

Q. How much notice do you need if I wish to place an order to be collected from your stall
A.Due to the homemade nature of our products we require 3 days notice so we can make your order
 as fresh as possible.

Q.Do I have to wait until your stall is open to place an order by telephone?
A.No, you can place an order 7 days a week by telephoning us on 01507 568885. If we are not in the office
 please leave a message on our answer phone we will call you back at our earliest opportunity.

Products

Q.Do you use Pork in any of your products?
A.No. However we do sell Wild Boar Meat but do not add this to any of our products.

Q.Do you use natural or synthetic sausage skins?
A.Natural - sheep casings

Q.Are your products supplied fresh or frozen?
A.Majority of our products are supplied fresh but please check individual product information for details.

Q.How are your products packed?
A.Fillets, steaks, mince, diced and stir-fry are supplied vacuum packed. Burgers, sausages and meatballs
 are supplied in sealed trays.